Oh wow. I believe you guys, but I guess we got lucky. One of our best service experiences in L. A. and I can be an annoyingly tough judge (former waitress).
I just remembered, we also went to the Rancho Mirage locale; another excellent service experience.
That reminds me, we received another gift card for Xmas from the same friend. We are certainly going to use that puppy. I'll report back; on another thread though (maybe weekend rundown?). Sorry @Chowseeker1999, for funking up your top shelf CUT report with Fleming's .
P.S. Worst chain steakhouse experience? Morton's (another gift card). Hadn't realized how much it changed since the Hotel Nikko days.