I went to Lodge early one morning this weekend. I got the
Medjool date scone
Chocolate chip cookie
The cinnamon roll and coffee were eaten on site, the scone and cookie came home with me.
First thing that annoyed me? There were maybe two or three customers in line, with eight staff members behind the counter. All of the staff members avoided eye contact. (I’m speaking with some authority, I have worked a previous lifetime of retail jobs.) The posted board did not have all the bakery items on it–and the bakery items did not all have identifiers with pricing included.
I asked what kind of cookies I was looking at, but with the sneeze guard and my height, communication wasn’t a natural.
Okay, onward to gluttony. I got my cinnamon roll on a flat matte brown plate, my drip coffee in a heavy white mug and my treats in a bag. The cinnamon roll was very pretty, but it had heavy citrus notes. Maybe lemon or orange blossom? I was offput by the combination.
About halfway into my roll I went to the counter to ask for a coffee refill (with mug). The one mug of coffee was $3. The counter staff told me it would be an additional $1. I really liked the coffee, didn’t like the cinnamon roll, and was ticked at feeling nickel and dimed. Could I have gotten more ounces of coffee for $3 if I had gotten it in a to-go cup? And is that the feeling I want when I go into a restaurant and pay a premium for twee eats? I don’t want to work the angles, and I want to feel as though the staff both wants to speak with me, and wants me to enjoy the experience.
I declined the honor of spending the extra dollar, left my half uneaten pastry, and took my scone and cookie home. The scone was good, and the cookie passable. (The best cookie in Los Angeles is the chocolate chocolate cookie at Huckleberry. I think it’s a $4 cookie, not particularly big. When I buy it I struggle with self loathing, when I eat it, I know I’ll be back for more.)
Anyway I might go back to Lodge to try the $9 avocado toast. I love good bread, and a woman two tables over from me had it–it looked wonderful. Some places I go to, and I love so much I start planning my return trip as I eat my first course; other places I go to, I think “Hmm. Maybe I’ll try one more thing then never darken their door again.”