I’m a little embarrassed to admit I have never ordered delivery, not for personal consumption in any case. Initially, it was due to frugality but with today’s world of delivery, it’s now about making sure as little harm as possible is done to restaurants. I do not have a car, so walking or biking to pick up my food also kills the exercise/move my ass bird with one stone.
But I do order delivery for my mother. She is a retiree who isn’t fluent in English, doesn’t drive and is a luddite. She absolutely doesn’t understand the delivery model we now have–she thinks I’m arranging delivery with the restaurant. Sometimes she harangues me to tell the restauranteur to do this or that as if I’m calling in the order.
I just put in an order for her as I sat down to read this thread. I feel slightly guilty ordering delivery but the service provided for someone like mom, especially during Covid times, is pretty incredible. My mom lives alone and doesn’t drive–an occasional delivered meal is such a treat for her as we near the 1 year Covid slog.
She doesn’t really understand it all–I do not tell her the cost. She knows there’s a tip but doesn’t know about the other charges/fees. Sometimes, I prod her to order more food or higher end food because the fees/tip sometimes outnumber the cost of the food. But you know the immigrant moms, they can’t bring themselves to order a nice meal. I suspect she’s unaware because when she wanted to eat from The Duck House (as a holiday splurge) she refused delivery because TDH takes care of its own delivery and has a $2/mile charge outside of the 5 miles delivery area. She insisted I order pickup and she took the bus to pick it up. I tried to reason with her that the extra $4-6 was no big deal but she could not be moved. I dare not tell her $12 El Pollo Loco dinner tonight had $13 in charges/fees/tip.