MF has been in need of operational guidance from my experiences. They would F-up my orders probably 60-70% of the time. I usually ordered five-six sandwiches and one or two salads at a time. It got so bad that I sent an email to their corporate - never got a response. So I boycotted them for a long time.
i went back there this past weekend out of desperation and was glad to see they have a computerized order system that rectifies the flaws in the previous manual system. I don’t know when the upgrade happened but it was long overdue. Still, what concerned me was the fact that MF went with their old system for years that had so many potential pitfalls in it before the upgrade.
I can see WF being an effective partner in logistics, funding, expansion and operations. I just hope they stay out of MF’s test kitchen - most of WF’s prepared foods are about a 4-5 on a 1-10 scale.