Ok…Sea Harbour.
We ordered a smattering of the items suggested on here. Thank you to those who provided recommendations. We had a good mix of types of dishes and types of meat/seafood, along with one veggie. I was so worried about grossly over ordering that I purposefully under ordered and it ended up being the perfect amount of food. Everything came out piping hot (I burned my mouth more than once) and was absolutely delicious. Every dish was the best version of the dish that I’ve ever had (albeit in my very limited dim sum experience).
Ok, now on to the experience. I debated whether or not to post this, as it’s going to be controversial. For the first time in my entire life, and I completely recognize the privilege in that statement, I felt profiled. I don’t know if it was based on race or race as a proxy for language (i.e. my race making it evident that I didn’t speak Chinese). But…it was unequivocally the case. Before I get into the specifics, I will caveat by saying that I went in knowing that the type of service at say a dim sum restaurant is completely different than say a “farm to table” American restaurant. I also fully understand and appreciate that the restaurant is all about efficiency - from the screens showing the waitlist, to the ordering forms - their goal is to be efficient and turn tables without wasting time. Ok, so…first, we had a question about a menu item, and then we wanted to order a bottle of water (nowhere on the ordering slip that I saw had drinks). After trying to flag down a few people and getting nowhere, we gave up on our question about the menu item. We then placed our order slip at the edge of the table, and……numerous servers walked by without grabbing it. They would go to other tables and grab theirs, but they would not grab ours. We waited over 10 minutes, with countless servers walking by and ignoring our order form. Eventually I grabbed it and nearly put it in the hands of a server as they walked by. Now, the water. There was one gentlemen who I believe was technically assigned to our table. I tried to get his attention a few times as he walked by, to no avail. I was able to speak to the food runners as they dropped off various dishes - I would ask to order water, and all they would do is point to the aforementioned gentlemen. We’re now 25 minutes post ordering, and I’m finally able to make eye contact with the
man with my hand slightly raised, in the universally known “could you please assist with something” fashion. The guy locks eyes with me, and gives me a literal cold shoulder as he turns around and walks the other direction. I try again for the next 10 minutes to flag him or any other server down to order water, to no avail. More than 45 minutes after ordering, I finally get up, walk across half the room, and ask who I presume is the manager (the only person wearing a suit), who was very kind and immediately brought us water. It was….one of the most bizarre experiences of my life. I understand there could be a language barrier - it’s possible the servers/runners do not speak English well. But that does not explain or excuse the gentlemen who was clearly assigned to our table, knew we needed assistance, and refused to acknowledge our existence. If it really was a language issue, he could have sent over the manager, who was gracious and spoke English fluently. And I didn’t mention this earlier, but my girlfriend had to use the restroom most of the meal and felt so uncomfortable asking where the restroom was that she simply waited until we got home.
I’m not asking for sympathy, and I don’t feel like a victim. I just feel….like I went to a fantastic restaurant and experienced unacceptably rude and abysmal service. I’ve been to Korean restaurants, other dim sum restaurants (though only 2 others, and both on the westside of LA), non dim sum Chinese restaurants, Japanese restaurants…Thai restaurants, Vietnamese restaurants….and never experienced anything like this.
All of that said, I’m not opposed to going back, though I might bring my own water 
Curious if any of you have thoughts. Perhaps there’s something I’m missing here.
(“Inexperienced white person at dim sum restaurant - threat or menace”)