I appreciate both Wells' review and Choi's response.
As much as artists of all stripes will, at some point in their careers, begrudge the criticisms of those who have the luxury of judging from a comfortable distance with no skin in the game and zero first-hand knowledge of the many struggles that factor into their act of creation, the fact remains that constructive feedback drives people to reevaluate, innovate and continue to push forward. Imagine if every restaurant customer of every restaurant proclaimed the food to be absolutely delicious and without fault, how is the chef to know what is actually working verse what isn't? Sometimes we need to hear unpleasant things in order to get better.
And on that note, Choi recognized that Wells' review is simply one opinion (albeit a powerful one) among many, and that that it shouldn't be excused or explained away but instead used as a reference point to keep working to make things better.
Full disclosure: I've never eaten at Locol so this isn't a commentary on the accuracy of the review itself, just a response to those that believe Wells acted badly in criticizing Locol, which I think we can all agree is a commendable endeavor.